Company 634 (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of customers in the services provided on this website (hereinafter referred to as "the Services").

Article 1 (Personal Information)
"Personal information" refers to information about a living individual, which includes names, dates of birth, addresses, telephone numbers, contact information, and other descriptions that can identify a specific individual, as well as data such as appearance, fingerprints, and voiceprints, and information that can identify a specific individual from the information alone, such as health insurance card insurance numbers.

Article 2 (Method of Collecting Personal Information)
The hotel may ask for personal information such as names, dates of birth, addresses, telephone numbers, email addresses, bank account information, credit card information, driver's license information, and passport information when customers register for use. We ask for input and transmission of personal information when using hotel services such as hotel reservations, various document requests, application and reservation of various services, and responses to surveys. If we receive your personal information for purposes other than these services, we will clearly inform you of the purpose, content, and handling of personal information.
In addition, we may collect transaction records containing personal information of customers, including transactions with partners, from our partners (including information providers, advertisers, and ad distributors, hereinafter referred to as "partners").

Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
1. For the provision and operation of our services.
2. To respond to inquiries from customers (including identity verification).
3. To send emails regarding new features, updates, campaigns, and other services provided by the Company during the use of the services by customers.
4. For creating and keeping accommodation registers required by the Hotel Business Law.
5. When it is necessary to contact customers from the hotel, such as when making accommodation reservations or staying at the hotel.
6. For necessary communication such as maintenance and important notices.
7. To identify customers who violate the terms of use or accommodation agreements, or customers who attempt to use the services for fraudulent or unfair purposes, and to refuse their use or claim penalties.
8. To allow customers to view, modify, delete, and check the usage status of their registered information.
9. To bill customers for paid services.
10. Ancillary purposes related to the above purposes.

Article 4 (Change of Purpose of Use)
The Company may change the purpose of use of personal information only if it is reasonably considered to be relevant to the purpose before the change. In the event of a change in the purpose of use, the Company will notify customers of the revised purpose by the method prescribed by the Company or by posting it on this website.

Article 5 (Provision of Personal Information to Third Parties)
Except as provided in the following cases, the Company will not provide personal information to third parties without the consent of customers. However, this does not apply if it is permitted by the Personal Information Protection Law or other laws.
1. When necessary to protect a person's life, body, or property, and obtaining the consent of the individual is difficult.
2. When it is particularly necessary to improve public health or promote the sound upbringing of children, and obtaining the consent of the individual is difficult.
3. When it is necessary to cooperate with a national agency, local public body, or a person entrusted by them in executing the affairs prescribed by laws and obtaining the consent of the individual may interfere with the execution of such affairs.
4. When the following matters are notified or announced in advance, and the Company has notified the Personal Information Protection Commission:
(1) Matters including the provision to third parties in the purpose of use
(2) Items of data provided to third parties
(3) Means or methods of providing data to third parties
(4) Measures to suspend the provision of personal information to third parties in response to requests from individuals
Method of accepting requests from individuals
Despite the provisions of the preceding paragraph, the provision destination does not apply to third parties in the following cases:
When the Company entrusts all or part of the handling of personal information within the scope necessary for achieving the purpose of use.
When personal information is provided due to mergers or other reasons for the succession of business.
When personal information is jointly used with a specific person, the purpose of use of the personal information to be jointly used, the range of persons who jointly use the personal information, the purpose of use by the person who jointly uses the personal information, and the name or name of the person who is responsible for the management of the personal information. Notify the individual in advance or make it easily available to the individual.

Article 6 (Disclosure of Personal Information)
When a person requests disclosure of personal information from the Company, the Company will promptly disclose it to the person. However, if disclosing all or part of the information falls under any of the following, we may not disclose it and will promptly notify the person of the decision not to disclose it. In addition, a fee of 1,000 yen per case will be charged for disclosure of personal information.
1. When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party.
2. When there is a risk of significantly hindering the proper execution of our business.
3. When it would violate other laws.
Despite the provisions of the preceding paragraph, information other than personal information such as history information and characteristic information will not be disclosed as a general rule.

Article 7 (Correction and Deletion of Personal Information)
If a person finds that his or her personal information held by the Company is incorrect, the person may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information by the procedure prescribed by the Company. When the Company receives a request from a person under the preceding paragraph and determines that it is necessary to respond to the request, the Company will promptly correct, etc., the personal information.

Article 8 (Suspension of Use of Personal Information, etc.)
If a person requests the suspension of use or deletion of personal information from the Company because it is being handled beyond the scope of the purpose of use or because it was obtained by fraudulent means, the Company will promptly conduct a necessary investigation. Based on the results of the investigation, if it is determined that it is necessary to respond to the request, the Company will promptly suspend the use, etc., of the personal information. If the Company has suspended the use or made a decision not to suspend the use based on the provisions of the preceding paragraph, the Company will promptly notify the person of the decision. Despite the preceding two paragraphs, if it is difficult to incur large expenses for suspension of use, etc., or if it is difficult to suspend use, etc., for other reasons and it is necessary to take alternative measures to protect the rights and interests of the individual, the Company will take such alternative measures.

Article 9 (Outsourcing of Operations)
The hotel may outsource part of its operations and provide personal information to the outsourcing contractor within the scope necessary for the performance of the outsourced operations, in which case, the hotel will conclude contracts regarding the handling with these outsourcing contractors and conduct appropriate management.

Article 11
In order to provide customers with useful information and services, our hotel's website and

Terms and Conditions for Accommodation

(Application Scope)
Article 1: Accommodation contracts concluded between the hotel and guests, as well as related contracts, shall be governed by the provisions of these terms and conditions. Matters not stipulated in these terms and conditions shall be governed by laws or generally established customs.
2. Notwithstanding the provisions of the preceding paragraph, if the hotel agrees to a special agreement within the scope not contrary to laws and customs, the special agreement shall take precedence.

(Application for Accommodation Contract)
Article 2: Persons intending to apply for an accommodation contract with the hotel shall provide the following information to the hotel:
(1) Name and telephone number (or contact number) of the guest.
(2) Date of stay and expected time of arrival.
(3) Any other information deemed necessary by the hotel.
2. If a guest requests to extend their stay beyond the date specified in item 2 of the preceding paragraph during their stay, the hotel shall treat it as an application for a new accommodation contract upon receipt of such request.

(Conclusion of Accommodation Contract)
Article 3: An accommodation contract shall be deemed concluded when the hotel accepts the application in the preceding article. However, this shall not apply if the hotel can prove that it did not accept the application.
2. When an accommodation contract is concluded pursuant to the preceding paragraph, the guest shall pay the application fee specified by the hotel as a deposit by the date designated by the hotel.
3. The application fee shall first be applied to the accommodation fee that the guest ultimately owes, and in the event of circumstances covered by Articles 6 and 18, it shall be applied in the order of cancellation fees and then compensation fees. Any remaining balance shall be refunded when making payments under the provisions of Article 11.
4. If the application fee specified in paragraph 2 is not paid by the date specified by the hotel pursuant to the same paragraph, the accommodation contract shall be deemed void. However, this provision shall apply only if the hotel has notified the guest of the payment due date.

(Special Agreement to Waive Application Fee)
Article 4: Notwithstanding the provisions of paragraph 2 of the preceding article, the hotel may agree to waive the payment of the application fee after the conclusion of the contract.
2. When accepting an application for an accommodation contract, if the hotel does not request payment of the application fee specified in paragraph 2 of the preceding article or specify the payment due date for such fee, it shall be deemed to have accepted the special agreement under the preceding paragraph.

(Refusal to Conclude Accommodation Contract)
Article 5: The hotel may refuse to conclude an accommodation contract under the following circumstances:
(1) When the application for accommodation does not comply with these terms and conditions.
(2) When there is no availability due to full occupancy.
(3) When there is a possibility that the person intending to stay may engage in acts contrary to laws, public order, or good morals regarding accommodation.
(4) When the person intending to stay is clearly recognized as having an infectious disease.
(5) When there are violent demands or demands beyond reasonable limits regarding accommodation.
(6) When it is impossible to accommodate due to natural disasters, facility malfunctions, or other unavoidable reasons.
(7) When the person intending to stay is intoxicated or exhibits behavior significantly disturbing to other guests, in accordance with the regulations of the prefecture.
(8) When the person intending to stay is recognized as a member of a gang or an associate thereof, as defined in Article 2, Paragraph 2, and Article 6, Paragraph 2 of the Act on Prevention of Unjust Acts by Gang Members (Act No. 77 of 1991), or any other antisocial forces.
(9) When a corporation or other organization in control of business activities is a gang or gang member.
(10) When there are officers in a corporation who are gang members.
(11) When a person applying for accommodation has hidden the intention to profit from resale or brokerage of the reserved room.
(12) When the purpose of use violates the house rules specified in Appendix 1 or is in conflict with the house rules, and when the person does not sign Appendix 1.

(Guest's Right to Terminate the Contract)
Article 6: A guest may request to terminate the accommodation contract with the hotel.
2. If the hotel cancels all or part of the accommodation contract due to reasons attributable to the guest (excluding cases where the hotel has specified the payment due date for the application fee according to Article 3, Paragraph 2, and the guest cancels the contract before such payment), the hotel shall charge cancellation fees as stipulated in the following table. However, in cases where the hotel has agreed to a special provision under Article 4, Paragraph 1, the obligation to pay cancellation fees when the guest terminates the accommodation contract shall be limited to cases where the hotel has notified the guest of such obligation.
Table 1: Cancellation Fees (related to Article 6, Paragraph 2)
Date of notification of contract termination
No-show: 100%, Same day: 100%, Previous day: 100%, 2 days prior: 100%, 3 days prior: 100%, 7 days prior: 50%, 14 days prior: 50%
(Note)
1. % indicates the ratio of cancellation fees to the basic accommodation fee.
2. Regardless of the shortened number of days of the contract, one day's cancellation fee will be charged.
3. For cancellations made up to 14 days before arrival, a full refund will be given if canceled within 48 hours of booking.

3. If the guest does not arrive by 8:00 PM on the day of arrival (or 2 hours after the specified arrival time if it is indicated in advance), and has not contacted the hotel, the hotel may consider the accommodation contract terminated by the guest and handle it accordingly.

(Contract for Accommodation)

(Applicability)
Article 1: Accommodation contracts concluded between this hotel and guests, as well as contracts related thereto, shall be governed by the provisions of this agreement. Matters not provided for in this agreement shall be governed by laws or generally recognized customs.
2. If this hotel agrees to special provisions within the scope not contrary to laws and customs, notwithstanding the provisions of the preceding paragraph, such special provisions shall take precedence.

(Application for Accommodation Contract)
Article 2: Persons intending to enter into an accommodation contract with this hotel shall provide the following information to the hotel:
(1) Name and telephone number (or phone number) of the guest
(2) Date of stay and expected arrival time
(3) Any other matters deemed necessary by the hotel
2. If a guest requests to extend their stay beyond the date of stay specified in item 2 of the preceding paragraph during their stay, the hotel will process it as a new application for an accommodation contract at the time the request is made.

(Establishment of Accommodation Contract, etc.)
Article 3: An accommodation contract shall be deemed to be concluded when this hotel accepts the application pursuant to the preceding article. However, this shall not apply when it is proven that this hotel did not accept the application.
2. When an accommodation contract is concluded pursuant to the provisions of the preceding paragraph, the applicant shall pay the application fee set by the hotel up to the basic accommodation fee for the accommodation period by the date specified by the hotel.
3. The application fee shall first be applied to the accommodation fee ultimately payable by the guest, and in the event of circumstances falling under the provisions of Articles 6 and 18, it shall be applied in the order of cancellation charges followed by compensation, and any remaining balance shall be refunded when making payments under the provisions of Article 11.
4. If the application fee under paragraph 2 is not paid to this hotel by the date specified under the same paragraph, the accommodation contract shall lose its effect. However, the hotel shall only specify the deadline for payment of the application fee if it has notified the guest of such.

(Special Provision Not Requiring Payment of Application Fee)
Article 4: Notwithstanding the provisions of Article 3, paragraph 2, this hotel may agree to a special provision that exempts the payment of the application fee after the conclusion of the contract.
2. When accepting an application for an accommodation contract, if this hotel does not request payment of the application fee under Article 3, paragraph 2, or specify the payment deadline for the application fee, it shall be treated as agreeing to the special provision in the preceding paragraph.

(Refusal to Conclude Accommodation Contract)
Article 5: This hotel may refuse to conclude an accommodation contract in the following cases:
(1) When the application for accommodation does not comply with this agreement.
(2) When there is no room availability due to full occupancy.
(3) When it is recognized that the person intending to stay may engage in acts that violate laws, public order, or good morals in connection with the stay, or has already engaged in such acts.
(4) When the person intending to stay is clearly identified as having an infectious disease.
(5) When violent demands are made regarding the stay, or demands exceeding a reasonable scope are made.
(6) When accommodation cannot be provided due to natural disasters, facility malfunctions, or other unavoidable reasons.
(7) When the person intending to stay is considered to be significantly disturbing other guests due to intoxication or similar conditions, or has engaged in behavior significantly disturbing other guests (based on prefectural regulations).
(8) When the person intending to stay is identified as a member of organized crime groups, a gangster (hereinafter referred to as "gangster"), a gangster member (hereinafter referred to as "gangster member") as defined in Article 2, Paragraph 2 of the Act on Prevention of Unjust Acts by Gangsters (Act No. 77 of 1991), or an associate thereof, or other antisocial forces.
(9) When the business activities are controlled by organized crime groups or gangster members or other antisocial forces.
(10) When a corporation has officers who are gangster members.
(11) When the applicant for accommodation secretly applies for the purpose of profiting from resale or brokerage for a fee regarding the reserved room, or violates the house rules by conflicting with the purpose of use, or does not sign the house rules attached separately.

(Right of Guest to Cancel Contract)
Article 6: A guest may request to cancel the accommodation contract by informing this hotel.
2. If this hotel has specified the payment deadline for the application fee under Article 3, paragraph 2, and the guest cancels the accommodation contract before making the payment, excluding cases where the cancellation occurs before the payment, this hotel shall charge a cancellation fee according to the following table. However, in the event that this hotel agrees to the special provision under Article 4, paragraph 1, the obligation to pay the cancellation fee when the guest cancels the accommodation contract shall be limited to cases where this hotel has notified the guest of such obligation.
[Table 1: Cancellation Fee (Related to Article 6, Paragraph 2)]
Date of receipt of cancellation notice:
No-show: 100%, On the day of arrival: 100%, One day prior: 100%, Two days prior: 100%, Three days prior: 100%, Seven days prior: 50%, Fourteen days prior: 50%
(Note) 1. The percentage (%) represents the ratio of the cancellation fee to the basic accommodation fee.
2. In the event of a shortened contract period, regardless of the number of days shortened, the cancellation fee for one day (the first day) will be charged.
3. For cancellations made within 48 hours of booking until 14 days before arrival, a full refund will be issued.

3. If a guest fails to arrive by 8:00 p.m. on the day of arrival (or two hours after the specified arrival time if previously indicated), without prior notification, this hotel may consider the accommodation contract as canceled by the guest and handle it accordingly.

(Hotel's Right to Cancel Contract)
Article 7: This hotel may cancel the accommodation contract in the following cases:
(1) When it is recognized that the guest may engage in acts that violate laws, public order, or good morals in connection with the stay, or has already engaged in such acts.
(2) When the guest is identified as having an infectious disease.
(3) When violent demands regarding the stay are made, or demands exceeding a reasonable scope are made.
(4) When it becomes impossible to accommodate due to reasons such as natural disasters or force majeure.
(5) When it is considered that the person intending to stay may significantly disturb other guests due to intoxication or similar conditions, or has engaged in behavior significantly disturbing other guests (based on prefectural regulations).